Terms of service

1. Introduction

Welcome to Rudrika. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Online Store Terms

  • You must be at least 18 years old or have parental consent to use this site.
  • You may not use our products for any illegal or unauthorized purpose.
  • You must not transmit any worms, viruses, or destructive code.

3. Products & Services

  • All sarees and accessories are curated with authenticity and care.
  • We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.
  • Product descriptions, images, and prices are subject to change without notice.

4. Pricing & Payment

  • Prices are listed in INR and include applicable taxes unless otherwise stated.
  • We reserve the right to modify prices at any time.
  • Payment must be completed at checkout; orders are confirmed only after successful payment.

5. Shipping & Delivery

  • Domestic shipping is handled via trusted courier partners.
  • Standard delivery timelines are 5–10 business days, subject to location.
  • Rudrika is not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns & Refunds

  • No returns or refunds are accepted unless there is evidence of damage or defect.
  • Customers must provide a complete opening video showing the parcel being unboxed to claim a refund.
  • Claims must be submitted within 24 hours of delivery with video and photo evidence.
  • Approved refunds will be processed within 7–10 business days.

7. Intellectual Property

  • All content on this site, including product descriptions, images, and branding, is the property of Rudrika.
  • Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

  • Rudrika is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability is limited to the purchase price of the product in question.

9. Governing Law

  • These Terms of Service are governed by the laws of India.
  • Any disputes will be subject to the jurisdiction of courts in Kerala, India.

10. Changes to Terms

  • Rudrika reserves the right to update or modify these Terms of Service at any time.
  • Continued use of the site after changes constitutes acceptance of the revised terms.